Sense Bank Case Study: Boosting Efficiency through Staff Augmentation in a Leading Ukrainian Neobank
- Staff Augmentation
- Mobile App Development
- Android App
- iOS App
- Swift
- Kotlin
- Firebase
- Xcode
- Jenkins
Customer
Sense Bank, founded in 1992 as JSC Alfa-Bank, rebranded as JSC Sense Bank in 2022. In a significant development on July 22, 2023, the Ukrainian government acquired 100% ownership. It’s consistently a top-performing, trusted bank and was designated a systemically important bank by the National Bank of Ukraine in 2023. Sense Bank’s journey reflects its transformation into a key player in the state-owned banking sector.
SENSE BANK BY THE NUMBERS
About the client & the story behind them
Client Background:
Sense Bank, a prominent Ukrainian bank with international capital, has consistently held top positions in various banking segments and is recognized as one of Ukraine’s systemically important banks. As a technology-driven institution, Sense Bank is dedicated to providing innovative products and services for a diverse customer base, including individuals and corporations.
Vision and Transformation:
Sense Bank embarked on a transformative journey to redefine the future of banking. Their commitment to change is fueled by a clear vision, “We are building the future. Since it makes sense.”
Request to Devlight
Sense Bank’s initial request to Devlight was to develop a super app for digital banking. Despite possessing an in-house team, the rapid growth of their enterprise had outpaced their development capacity, necessitating external assistance.
Challenges and Limitations
The challenges Sense Bank encountered primarily revolved around tight deadlines and the complexity of the new functionality they aimed to introduce. These challenges demanded a greater commitment of human resources to meet project goals.
How we did it — solutions, approach, methodology
Collaborative Solutions:
Sense Bank engaged Devlight to address their resource constraints and augment their development team as needed.
Team Composition:
Devlight assembled a team of over 20 professionals, including senior engineers, a project manager, business analysts, QA professionals, and developers for both Android and iOS platforms.
Project Execution:
The collaborative effort encompassed the development of a super app for digital banking. Devlight followed a two-week sprint methodology, ensuring top-quality code and comprehensive testing to support weekly releases.
Impressive Outcomes:
Despite the initial challenges, Devlight’s dedicated team worked tirelessly, often putting in extra hours to ensure timely delivery. They delivered not only on existing features but also spearheaded the development of various initiatives, including a significant overhaul of Sense Bank’s primary application.
Effective Workflow:
The project’s success was anchored in meticulous project management, streamlined daily meetings for efficient task coordination, and the adept use of Jira and Confluence for project management and ticket tracking. A clear release schedule and roadmap, along with expert consultations for intricate developments—leveraging professionals from other projects—combined with rigorous code review and testing protocols, ensured strict control over the compliance of iOS and Android development.
Future Challenges
As Sense Bank and Devlight continue to work together, their focus remains on pioneering the future of banking in Ukraine, building smarter, more accessible, and feature-rich banking experiences for their customers.
KEY FEATURES AND VALUE
Final design
Here are some of the final design screens that we want to share with you.
Customer feedbacks
Cooperation with Devlight is essential for Sense Bank. Their swift augmentation of our team with skilled professionals, commitment to quality, and innovative approach led to the successful development of our digital banking app. Devlight’s expertise, effective communication, and after-hours dedication impressed us profoundly, making our collaboration a standout success. Our cooperation continues to thrive, and we’re building the future. Since it makes sense.
Results by the numbers
Here are some pieces of statistics necessary to understand the tangible results we achieved:
